Frequently Asked Questions
Everything you need to know about your Bagatelle experience.
What is the standard shipping time for my order?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 3-5 business days for domestic orders and 7-14 business days for international destinations.
What is your return and exchange policy?
Bagatelle accepts returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all original tags attached.
How do I ensure I am choosing the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment options through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at the heart of Bagatelle. We prioritize sustainable fabrics and partner only with manufacturers who adhere to fair labor practices and environmental standards.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.